Hi John-
Thanks so much for your review. I am sorry to hear that you beileve the quality of our chicken has changed. We have been using the same suppliers since our companies inception. Though we have improved upon our methods of preparation, packaging and shipping in this time frame the chicken sourcing has not changed.
I guess I am a bit confused. When you contacted our office about this order you had it sent to a UPS Access Point and experienced issues with the delivery. If you had issues with the quality, it would have been great to know that at the time as well. Or maybe your story has changed and this is what you are saying now.
If you would like further information about these changes or to discuss other issues you may have had with your order we would be more than happy to help. Please do not hesiatate to reach back out.
Best Regards,
Leah Burns
Customer Support Specialist
The Chicken Pound | Home of the Best Chicken Made In The USA!
201.759.4997
